Crisp Chatbot
Crisp Chatbot streamlines customer and employee interactions with AI-driven support, omnichannel deployment, and actionable analytics—all while ensuring compliance and brand integrity.
Learn moreCrisp ChatbotAI Chatbots for SMBs, Startups, and Freelancers
Rilna's Monthly Showcase
Featured Software
LiveChat – Hello Again
Elevate customer engagement with LiveChat – Hello Again: faster chat widgets, AI routing, and embedded payments, all in a sleek interface. Scale effortlessly from solo to enterprise needs.
Learn moreLiveChat – Hello Again44 AI Chatbots Software Available
Filters
No filters applied
No reviews yet
Botpress empowers businesses with AI chatbots for seamless customer support, omnichannel deployment, and actionable insights, ensuring compliance and efficient issue resolution.
No reviews yet
Tidio is an AI chatbot platform that enhances customer support with omnichannel deployment, smart routing, and robust analytics, ensuring on-brand responses and seamless human handoff.
No reviews yet
Manychat is an AI chatbot platform that automates customer interactions across channels, ensuring on-brand responses, seamless user authentication, and insightful analytics for continuous improvement.
No reviews yet
Landbot is an AI chatbot platform that streamlines customer and employee interactions across channels, ensuring on-brand responses with analytics, secure compliance, and seamless human handoff.
No reviews yet
Kore.ai XO Platform empowers seamless customer and employee interactions with AI chatbots, omnichannel support, and actionable insights for enhanced efficiency and compliance.
No reviews yet
Verloop.io is an AI chatbot platform that enhances customer support with omnichannel deployment, intent routing, and robust analytics, ensuring efficient, on-brand interactions and compliance.
No reviews yet
Crisp Chatbot streamlines customer and employee interactions with AI-driven support, omnichannel deployment, and actionable analytics—all while ensuring compliance and brand integrity.
No reviews yet
Entry Pricing: Free
Pandorabots is an AI chatbot platform that automates customer interactions, ensures brand consistency, and provides actionable insights across multiple channels with robust security.
No reviews yet
Revolutionize customer support with Kommunicate's AI chatbot. Effortlessly handle requests, ensure brand consistency, and gain insights across channels with robust security and seamless integrations.
No reviews yet
Tars is an AI chatbot platform that streamlines customer support across channels, offering smart intent routing, seamless human handoff, and actionable analytics for enhanced engagement and compliance.
No reviews yet
Botsonic (Writesonic) is an AI chatbot platform that enhances customer support with intelligent responses, seamless omnichannel deployment, and robust analytics for continuous improvement.
No reviews yet
Entry Pricing: Free
Inbenta Chatbot delivers seamless customer support via AI-driven interactions, omnichannel deployment, and robust analytics, ensuring on-brand responses and compliance with security standards.
No reviews yet
Gupshup Conversational AI streamlines customer interactions with intelligent chatbots, omnichannel deployment, and robust analytics, ensuring on-brand responses and compliance.
No reviews yet
Entry Pricing: Free
Yellow.ai empowers businesses with an AI chatbot platform that streamlines customer and employee interactions across channels, enhances compliance, and drives actionable insights for continuous improvement.
No reviews yet
Entry Pricing: Free
Transform customer and employee interactions with LivePerson Conversational Cloud—an AI chatbot platform that delivers on-brand, efficient support across multiple channels with powerful analytics and security.
No reviews yet
SnatchBot is an advanced AI chatbot platform that automates customer interactions, provides omnichannel support, and delivers actionable insights, ensuring on-brand, compliant communication.
No reviews yet
Entry Pricing: Free
Haptik is a robust AI chatbot platform that streamlines customer and employee support across channels, enhances engagement, and ensures compliance with powerful analytics and secure workflows.
No reviews yet
Infobip Answers is an AI chatbot platform that automates support across channels, enhances user engagement, and delivers insights, ensuring compliance and seamless human handoff.
No reviews yet
Moveworks Automation is an AI chatbot platform that streamlines employee and customer requests across channels, ensuring timely resolutions, insights, and compliance with robust security features.
No reviews yet
Netomi is an AI chatbot platform that streamlines customer and employee interactions across channels, ensuring on-brand responses, seamless human handoff, and actionable analytics for continuous improvement.
No reviews yet
Entry Pricing: Free
Transform customer interactions with WotNot Chatbot—AI-driven support that understands intent, escalates safely, and integrates seamlessly across channels for enhanced efficiency and compliance.
No reviews yet
Entry Pricing: Free
Aisera AI Service streamlines customer and employee requests with an intelligent chatbot, ensuring on-brand responses, seamless handoffs, and actionable analytics across multiple channels.
No reviews yet
Transform customer support with Quiq Conversational AI. Automate requests, ensure on-brand responses, and integrate seamlessly across channels—all while maintaining security and compliance.
No reviews yet
Entry Pricing: Free
Kasisto KAI enhances customer and employee interactions with AI-driven chat, seamless omnichannel deployment, and robust analytics, ensuring efficient resolutions and brand consistency.
No reviews yet
Entry Pricing: Free
Cognigy.AI empowers businesses with AI-driven chatbots for seamless customer support across channels, ensuring accurate responses, compliance, and actionable insights for continuous improvement.
No reviews yet
Pypestream streamlines customer and employee interactions with AI-driven chatbots, offering seamless omnichannel support, real-time insights, and robust security for efficient service delivery.
No reviews yet
Intercom Fin is an AI chatbot that streamlines customer support with intent routing, omnichannel deployment, and robust analytics, ensuring on-brand responses and compliance.
No reviews yet
Tiledesk is an AI chatbot platform that automates customer interactions across channels, ensures on-brand responses, and provides actionable analytics for continuous improvement and compliance.
No reviews yet
Engati is an AI chatbot platform that automates customer support across channels, enhances engagement with intent routing, and provides insights for continuous improvement—all while ensuring security and compliance.
No reviews yet
Amelia is a robust AI chatbot platform that efficiently resolves customer and employee queries across channels, ensuring on-brand responses, seamless integration, and actionable insights.
What are AI Chatbots?
Answering repetitive questions, qualifying leads, and routing support across channels is hard to scale with human teams alone. AI chatbot software (also called an AI chatbot app or AI chatbot tool) uses natural language understanding and automation to provide instant, 24/7 help on websites, in apps, and through messaging platforms. Modern AI chatbots do more than scripted replies: they search your knowledge base, follow workflows (like refunds or appointment booking), personalize responses from context, and hand conversations to human agents when needed. For support, sales, or internal help desks, AI chatbots reduce wait times, increase resolution rates, and free your team to focus on high-value requests—while capturing analytics that improve content and processes over time.
- Natural Language Understanding: Interprets user intent, entities, and context to deliver accurate answers beyond simple keywords.
- Knowledge Base & Document Search: Connects to FAQs, product docs, and internal wikis to retrieve verified answers; supports uploads for custom content.
- Workflow Automation: Executes tasks like password resets, order lookups, appointment scheduling, and returns—no agent required.
- Omnichannel Support: Deploys on web chat, in-app widgets, email, SMS, and messaging apps (e.g., WhatsApp, Messenger) with a unified history.
- Agent Handoff: Escalates seamlessly to humans with full conversation context and routing rules (skills, priority, SLAs).
- Integrations: Connects to CRM, help desk, e-commerce, billing, and marketing tools to read/write data and trigger actions.
- Analytics & Training: Dashboards for deflection rate, CSAT, intent coverage, and gaps; guided training to improve answers.
- Multilingual & Personalization: Supports multiple languages and tailors replies based on user profile and history.
- Security & Governance: Role-based access, PII handling, conversation redaction, and audit logs to meet compliance needs.
Frequently Asked Questions
What is AI chatbot software?
AI chatbot software is a platform that uses artificial intelligence to understand questions and automate conversations. Unlike simple rule-based bots, AI chatbots interpret intent and context, pull answers from your knowledge sources, and can perform actions—such as creating tickets or updating orders—through integrations.
Who uses AI chatbot tools?
Customer support teams deploy them to resolve common issues instantly. Sales and marketing use chatbots to qualify leads, book demos, and recommend products. HR and IT run internal chatbots for policies, onboarding, and self-service troubleshooting. Any team handling repetitive inquiries can benefit.
What features should I look for in an AI chatbot app?
Prioritize strong language understanding, integration with your knowledge base, easy workflow builders, omnichannel deployment, human handoff, and robust analytics. Check for integrations with your CRM/help desk, multilingual support, and security controls such as PII redaction and access policies.
Can AI chatbots handle complex questions?
Yes—up to a point. The best setups combine AI answers with clear escalation rules. The bot handles routine and known queries; when confidence is low or the request is complex, it routes to an agent with full context, preserving conversation history and user data.
How do I train and maintain a chatbot?
Start by connecting FAQs and product docs, then review analytics to find gaps. Add intents, examples, and clarifying questions where needed. Establish a feedback loop with agents to flag missed answers, and schedule periodic content audits so information stays accurate.
Do AI chatbot platforms integrate with existing systems?
Most platforms offer APIs and prebuilt connectors for CRMs, help desks, e-commerce, and billing tools. This lets the chatbot authenticate users, look up orders, create tickets, and update records directly—turning conversations into completed actions rather than just answers.
Are AI chatbots secure and compliant?
Reputable solutions support encryption in transit and at rest, access controls, data retention policies, and audit logs. Many include tools to detect and mask sensitive data. Configure the bot to minimize PII collection and align settings with your regulatory requirements.