TaskScout - AI facility maintenance

TaskScout - AI facility maintenance Product Details

TaskScout is an AI-powered maintenance platform that turns “request → fixed” into a predictable, auditable flow for commercial facilities and residential users alike. Create a ticket in seconds, and TaskScout’s AI auto-categorizes the issue (HVAC, electrical, plumbing, general), detects urgency, enriches with details, and routes it to the right technician or vendor based on skills, location, and availability. Scheduling syncs with Google Calendar and respects real-world constraints—travel time, existing appointments, SLAs—so jobs land in the earliest viable slot without double-booking. Every step is visible in a live timeline with <100ms status updates: assigned, en route, on site, completed. For teams that need extra capacity or coverage, TaskScout includes an Uber-like marketplace. Post a job and receive fast, competitive bids from pre-screened, licensed, and insured professionals. Compare ratings, price, and availability; award the work with one click. Vendors and residential users never pay platform fees, and commercial companies pay a flat $99/month for unlimited users and locations—keeping incentives aligned with throughput and quality, not usage meters. TaskScout manages the entire lifecycle: work orders, checklists, photos/videos, parts, time logs, signature capture, and automated invoicing. Billing flows through Stripe with support for cards, ACH, and partial payments; invoices are generated from the work order and itemized by labor and parts for clean reconciliation. Real-time analytics turn operations into metrics you can manage—first-response time, time-to-dispatch, first-time-fix rate, repeat visits, vendor performance, spend by category—and predictive insights flag equipment trending toward failure so you can schedule preventative work before downtime hits. Security and trust are built in. Role-based access (organizations, vendors, technicians, residents) keeps data scoped; all actions are logged and explainable; and you can roll back or reopen a job when needed. Native mobile apps (iOS/Android) support offline capture, camera integration, barcode/QR scan, and push notifications, so field work stays documented even with spotty connectivity. With 99.9% uptime and <100ms live updates, TaskScout runs quietly in the background while your team focuses on what matters. Why teams choose TaskScout: AI ticketing & triage that actually saves time (not adds clicks) Smart dispatch & scheduling with calendar sync and travel-aware routing Marketplace access to verified pros when your bench is full End-to-end workflow from request to invoice with zero re-entry Transparent pricing: $99/month flat for commercial; vendors/residential are free Actionable analytics to cut downtime and lift first-time fixes Whether you manage dozens of locations or a single property, TaskScout makes maintenance simple, fast, and measurable—so breakdowns become routine, not crises, and your facilities keep flowing.